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20 June 2023 : Database Analysis  

COVID-19 Pandemic and Healthcare Communication: A Patient-Centric Evaluation of Treatment and Diagnostic Procedures in Poland

Zbigniew Izdebski ORCID logo12ABFG, Joanna Mazur ORCID logo2ABCDEFG, Alicja Kozakiewicz ORCID logo2ABEFG*, Agnieszka Żeromska-Michniewicz3EF, Jakub Berezowski4AEF

DOI: 10.12659/MSM.940227

Med Sci Monit 2023; 29:e940227

Table 2 The difficulties in communication with healthcare professionals and their causes from the perspective of patients (N=1860).

Pandemic-related restrictionHow much the restriction hinders communication (%)M±SD
Not at allNot muchSomeA lot
Social distancing4.322.542.430.93.00±0.84
Remote contact7.218.437.736.73.04±0.92
Protective clothes and face masks5.419.039.336.23.06±0.88
Chaotic information1.86.935.256.13.46±0.70
Additional epidemiological procedures3.415.341.539.83.18±0.81
Lack of contact between patients and relatives2.69.631.556.33.41±0.77
Increased focus on problems associated with COVID-192.710.340.446.53.31±0.76

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Medical Science Monitor eISSN: 1643-3750
Medical Science Monitor eISSN: 1643-3750