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11 February 2024 : Review article  

A Systematic Review of Publications on Perceptions and Management of Chronic Medical Conditions Using Telemedicine Remote Consultations by Primary Healthcare Professionals April 2020 to December 2021 During the COVID-19 Pandemic

Arzaq Ahmed1ABCDEF, Mahdi Mutahar2ADF*, Arwa A. Daghrery3EFG, Nassreen H. Albar3EFG, Ismail Qasem I. Alhadidi4BG, Ali Mohammed Asiri5DG, Nezar Boreak3BFG, Ahmed Audah S. Alshahrani6DG, Mansoor Shariff7CG, Mosa A. Shubayr8CFG, Mohammed M. Al Moaleem ORCID logo9EF

DOI: 10.12659/MSM.943383

Med Sci Monit 2024; 30:e943383

Table 1 Inclusion and exclusion criteria.

Inclusion criteriaExclusion criteriaRationale
PopulationHealthcare professionals working in primary careCommunity settingHealthcare professionals working in secondary careBetter understanding from the frontline staff
ExposureSynchronous telemedicineVideoconferencingLive interactionTelephone conversationAsynchronousStore and forwardMore effective for live interactionsRepresentative to physical face to face interaction
OutcomesExperience, perception, feelings, views, beliefsOutcomes not reportedPre-COVID-19More focused to achieve aim
Study designSystematic reviewsQualitativeGeneralizable studiesPrimary dataRCTQuantitative dataSecondary dataRepresentative to aim and addresses research questionLess difficult to interpret for novice researcher
SettingPrimary careCommunityGeneral practiceHospitalFront line staff working in the area, providing up to date views on benefits and barriers of the service
LanguageEnglishNot in EnglishNo need to translate, takes time and cost money

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Medical Science Monitor eISSN: 1643-3750
Medical Science Monitor eISSN: 1643-3750